Frequently asked questions

General information

Is there a minimum purchase order?

The minimum purchase order is 5 pieces (mix sizes, so for example 2M and 3L) for each product, except for the caps, which require a minimum of 10 pieces.

What are the production and shipping times?

Time depends on the chosen product and the quantity.
We usually evade orders in just 2 weeks after the order has been confirmed. Shipping is via express courier – delivery in Europe and outside the EU requires around 4/5 working days.

How can I choose the right sizes?

In each product’s details page you will find the size range: slim fit, normal or loose. Most of our products has an average European fit, except for several loose fit products. You can also ask for the table size charts of the products you’re interested in. You will be able to compare them to your usual clothing size.

How much does the print and the embroidery cost?

The customization cost depends on several elements, like quantity, logo size and complexity. We will send you a quotation after the examination of both the logos and the details.

I’d like to have an estimate, what can I do?

Contact us by phone or by e-mail, indicating the products you’re interested in, the quantity of each product and the logo customization.

Can I change the products’ colors?

If you need to change the colors or want different color combinations, you can contact us to evaluate a customized production for you Team’s clothing, since the products’ colors available on the catalogue can’t be changed.

Sample product

Can I buy a sample?

You can order a sample of maximum 1 piece for each product, with an additional 15% on the price. You can also return the product and obtain a credit that you will be able to use on your next order.

Can I return the samples?

You can ask for a return of your sample up to 14 (fourteen) days after receiving the sample. The shipping cost for the return of the product is to be paid by the customer. The refund (not including the transportation fees) will be given as a credit you can use on your next order. The return of the products can only be possible for non-customized items.


What are the methods of payment?

Bank transfer, Paypal, Prepaid Card or Credit Card. If you pay with Paypal or Card there are additional commission fees on the customer’s final cost.

Are there any commissions on the Card payments?

It is possible to pay with a credit card or with a prepaid card. We use safe and encrypted systems like Paypal and Stripe; the latter enables the payment by inserting your credit card’s number, without signing up.

The payment’s commission fees are paid by the customer.

For payments from Europe in Euro currency the commission fee is 2,8%, for payments from outside the EU or with different currencies the fee is 4,8%.